FAQ
Frequently Asked Questions
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You can visit us at our store in Kensington (330 10st NW) from Tuesday to Sunday.
If you want to order from home, there are a few options for you:
- We have the option to place a delivery order (or place an order for pick up) on our website chunkd.ca (you’ll see the option at check out).
- You can also find us on Skip the Dishes, Uber Eats and Door Dash.
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Monday Closed
Tuesday 11a.m. – 7 p.m.
Wednesday 11a.m. – 8 p.m.
Thursday 11a.m. – 8 p.m.
Friday 11a.m – 9 p.m.
Saturday 11a.m – 9 p.m.
Sunday 11a.am – 6 p.m.
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Easy! Just head to our website: chunkd.ca choose the cookies you’d like and follow the steps to checkout.
Our Checkout will let you choose between Next Day Delivery and In-Store Pick Up.
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Your cookies will be delivered the day after you place your order or on the date you choose at checkout (except Mondays, as we are closed on Mondays).
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Your cookies will be shipped to you the following Thursday after you order.
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At the moment, we only take orders in-person, through our website or delivery partners.
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Yes, you are encouraged to! If you want that fresh out of the oven quality, here are the pro-tips you can follow:
-Heat up the oven to 350F then warm up the cookies for 3 to 4 min.
-Microwave for about 12 to 15 seconds before eating (preferably one cookie at a time).
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Yes they will not only be fresh but they’ll be as awesome as you can imagine, our cookies are specially designed to last up to a week without refrigeration. If you don’t eat them right away and plan to have a future cookie monster episode, they’ll be good to go for up to 1 month in the cooler or up to 5 months in the freezer, just let them thaw, put them in the oven at 350 F for 3 or 4 mins and that’s it!
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We deliver within Calgary limits. There’s the option of Shipping if you live outside of Calgary. Just input your address at checkout, the website will give the shipping rate and we’ll take care of the rest!
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Yes we do! You can call our store (403) 764-7558 during our business hours:
Monday Closed
Tuesday 11a.m. – 7 p.m.
Wednesday 11a.m. – 8 p.m.
Thursday 11a.m. – 8 p.m.
Friday 11a.m – 9 p.m.
Saturday 11a.m – 9 p.m.
Sunday 11a.am – 6 p.m.
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Yes we do!
You can find us on
- Instagram @chunkd
- Facebook facebook.com/chunkd
See you there!
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If you have an event or special occasion and you need bigger quantities of something specific, let us know at orders@bffcookies.com. We’ll be more than happy to help and find the best fit for you!
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Yes there are. Not all of our cookies have, but they might have been in contact with nuts or peanuts in our kitchen.
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We don’t have a GF cookie at the moment. We’ll notify through our website when we have a GF flavour.
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Even though we don’t have an advertised vegan flavour at the moment, our bakers are working to make the perfect vegan cookie very soon!